FAQ

Q: How about the MOQ? If my first order qty is small, will you accept?

A: We would like to do our best to support your trial order qty, so even 1 pc or 1 kg is ok to start cooperation; because we have confidence to move on second order with your esteemed company.

Q: What is your payment terms ?

A: Commonly two payment term for new customers:

1) 30% T/T as deposit , 70% balance against B/L copy;

2) 100% Irrevocable L/C at sight;

If you need any other terms, pls feel free to contact us too, we will try our best.

Q: How long is your delivery time?

A: Our daily inventory is more than 8000 tons, so for common product size, just need 5 days from stocks; if the special size from new production, delivery 20-30 days.

Q: How about the samples ? is it free or extra fees?

A: Yes, we would like to supply the samples before order; if the samples from stock, it will be free; if the samples from new production, we will charge some reasonable cost, but this amount will be deducted from your first order invoice.

Q: How to control and guarantee your shipment quality?

A: 1) All our factories are ISO9001 certified facility; 2) World famous origin mills as TISCO, Baosteel

3) Ex factory inspection by our own laboratory 4) SGS/BV Third party inspection before delivery

Q: Is there any aftersales service? How long guarantee for your product ?

A: Yes, we will provide the after sales service; so if there is any confusion or problem during your usage process, pls feel free to contact us anytime, we will do our best support.

http://www.avicmr-steel.com/